SMS Delivery Delays to Vodafone Network in Egypt

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Vodafone network in Egypt. This incident has been resolved.

Posted Dec 02, 2021 - 11:45 PST

Update

We are experiencing SMS delivery delays when sending messages to Vodafone network in Egypt for a small subset of customers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 02, 2021 - 11:03 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Vodafone network in Egypt affecting a small subset of customers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 02, 2021 - 10:45 PST