MMS Delivery Delays on Multiple US Carrier Networks

Incident Report for Twilio

Resolved

We are no longer observing MMS delivery delays to multiple US Carrier Networks. All services are operational. This incident has been resolved.

Posted Sep 01, 2020 - 00:23 PDT

Update

We are observing recovery in MMS delivery delays to multiple US Carrier Networks. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 01, 2020 - 00:03 PDT

Monitoring

We are observing recovery in MMS delivery delays to multiple US Carrier Networks. We expect to provide another update in 1 hours or as soon as more information becomes available.

Posted Aug 31, 2020 - 22:58 PDT

Update

The MMS delivery delays continue to affect multiple US Carrier Networks. At this time all US Carrier Networks are affected. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 31, 2020 - 21:14 PDT

Update

Posted Aug 31, 2020 - 17:19 PDT

Update

We continue to experience MMS delivery delays to multiple US Carrier Networks. We are observing improvements in delivery to AT&T. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 31, 2020 - 15:18 PDT

Investigating

We are experiencing MMS delivery delays to multiple US Carrier Networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 31, 2020 - 14:16 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).