Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Verizon Network In US Via A Subset Of Longcodes and a Subset of Short Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Verizon Network In US Via A Subset Of Longcodes and a Subset of Short Codes. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Verizon Network In US Via a Subset Of Longcodes and a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to Verizon Network In US Via A Subset Of Longcodes and a Subset of Short Codes. We are observing recovery in SMS delivery delays for Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to Verizon Network In US Via A Subset Of Longcodes and a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Investigating
We are experiencing SMS delivery delays when sending messages to Verizon Network In US Via A Subset Of Longcodes and a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America).