SMS Delivery Delays To Telefonica Network In Uruguay

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Uruguay. This incident has been resolved.

Posted Aug 09, 2024 - 17:39 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Telefonica network in Uruguay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 09, 2024 - 15:39 PDT

Monitoring

Posted Aug 09, 2024 - 13:21 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Telefonica Network in Uruguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 09, 2024 - 11:17 PDT

Investigating

After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays when sending messages to Telefonica Network in Uruguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 09, 2024 - 10:26 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to to Telefonica Network in Uruguay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 09, 2024 - 08:29 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Telefonica Network in Uruguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 08, 2024 - 15:35 PDT

Update

We are experiencingSMS delivery delays when sending messages to Telefonica Network in Uruguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 08, 2024 - 11:42 PDT

Update

Posted Aug 08, 2024 - 09:42 PDT

Update

This incident causing SMS delivery delays when sending messages to Telefonica Network in Uruguay was prematurely resolved in one of our previous posts. Please refer to https://manage.statuspage.io/pages/gpkpyklzq55q/incidents/9q4zssj9x0vm for previous updates. We are still investigating this incident. Our next update will be provided in 1 hour. We apologize for the inconvenience and for any confusion this may have caused.

Posted Aug 08, 2024 - 08:47 PDT

Investigating

Our monitoring systems have detected a potential issue causing SMS delivery delays to Telefonica Network in Uruguay. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 08, 2024 - 08:33 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).