Our monitoring systems detected packet loss that could have impacted voice and video calls between 15:55-15:58, 16:22-16:28 and 16:28-16:31 UTC. We are no longer detecting packet loss and all systems are operational.
Posted Oct 06, 2020 - 10:16 PDT
Our monitoring systems have detected a potential issue with voice call disruptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 06, 2020 - 09:46 PDT
This incident affected: PROGRAMMABLE VOICE (PSTN, SIP Interface, Client Web, Client Mobile, Conference) and PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms).