Long Code SMS Delays to Sprint in the US

Incident Report for Twilio

Resolved

Long Code SMS service with Sprint in the US is completely restored.

Posted Mar 25, 2016 - 13:00 PDT

Monitoring

Long Code SMS with Sprint in the US is restored.

Posted Mar 25, 2016 - 11:56 PDT

Identified

We are continuing to work closely with our provider to address SMS Delays with Sprint in the US. We expect an update in 1 hour.

Posted Mar 25, 2016 - 10:49 PDT

Update

We are working closely with our provider to address SMS Delays with Sprint. We are observing a significant improvement in delays and will continue to work to resolve the issue.

Posted Mar 25, 2016 - 09:56 PDT

Investigating

We are investigating Long Code SMS Delays to Sprint for a small percentage of customers. We are working to resolve. We expect another update in 30 minutes.

Posted Mar 25, 2016 - 09:23 PDT