Inbound calls failing to some NL, FR, IE, BE phone numbers

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Nov 29, 2018 - 16:08 PST

Monitoring

We are starting to see recovery in inbound calls to Twilio phone numbers across Ireland, France, Belgium and the Netherlands. We will continue to monitor to ensure there are no further problems.

Posted Nov 29, 2018 - 15:42 PST

Investigating

We have detected an increase in failures for inbound calls to some Twilio phone numbers in Ireland, France, Belgium, and the Netherlands. Our engineers are working with our carrier partner to resolve this issue and will provide more information as soon as available.

Posted Nov 29, 2018 - 15:10 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).