SMS Delivery Receipt Delay to Verizon Network in United States Over a Subset of Short Code & Toll Free

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending messages to Verizon network in United States over a subset of short code & toll free. This incident has been resolved.

Posted Mar 01, 2024 - 01:21 PST

Monitoring

We are observing recovery in delivery report delays when sending to Verizon network in United States over a subset of short code & toll free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 29, 2024 - 23:22 PST

Update

We are continuing to experience delays in receiving message delivery reports when sending to Verizon Network in United States Over a Subset of Short Code & Toll Free. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 29, 2024 - 21:38 PST

Investigating

We are experiencing delays in receiving message delivery reports when sending to Verizon Network in United States Over a Subset of Short Code & Toll Free. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 29, 2024 - 20:38 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).