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        Outbound SMS Delivery Delays to Safaricom Network in Kenya

        Incident Report for Twilio

        Resolved

        We are no longer experiencing Outbound SMS delivery delays when sending messages to Safaricom Network in Kenya. This incident has been resolved.
        Posted Jun 12, 2022 - 23:35 PDT

        Update

        We continue to experience Outbound SMS delivery delays when sending messages to Safaricom Network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 12, 2022 - 23:31 PDT

        Investigating

        We are experiencing Outbound SMS delivery delays when sending messages to Safaricom Network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 12, 2022 - 22:31 PDT
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