Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Outbound Call Failures to Twilio Japan Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting outbound calls to Twilio Japan phone numbers has been resolved, and the service has returned to normal.
Monitoring
We have started seeing recovery on the issue causing call failures to Twilio Japan phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
The issue causing call failures to Twilio Japan phone numbers has been mitigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
The issue causing call failures to Twilio Japan phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call failures to Twilio to Japan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).