MMS Delivery Reports Delays in the US via a Small Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery report delays in the US via a small subset of Short Codes. This incident has been resolved.

Posted Nov 23, 2021 - 06:12 PST

Update

We are observing recovery in MMS delivery report delays in the US via a small subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 23, 2021 - 03:52 PST

Monitoring

Posted Nov 23, 2021 - 01:52 PST

Update

We are still experiencing MMS delivery reports delays (DLRs) in the US via a small subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 22, 2021 - 22:46 PST

Update

We are still experiencing MMS delivery reports delays (DLRs) in the US via a small subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 22, 2021 - 18:55 PST

Update

We are still experiencing MMS delivery repots delays (DLRs) in the US via a small subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 22, 2021 - 16:55 PST

Investigating

We are experiencing MMS delivery repots delays (DLRs) in the US via a small subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 22, 2021 - 15:51 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).