Unable to file support tickets

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Sep 13, 2019 - 12:21 PDT

Monitoring

All services are operating normally. Our team will continue to monitor.

Posted Sep 13, 2019 - 11:19 PDT

Update

We continue to experience problems creating support tickets through our Customer Support Center. Our engineers are working with our partners to resolve the issue.

Posted Sep 13, 2019 - 11:02 PDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 13, 2019 - 09:58 PDT

Identified

We are experiencing problems creating support tickets through our Customer Support Center. Our engineers are working with our partners to resolve the issue.

Posted Sep 13, 2019 - 09:54 PDT

This incident affected: DEVELOPER TOOLS (Console) and TWILIO PLATFORM (Customer Support Center).