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Unable to file support tickets
Incident Report for Twilio
Resolved
All services are operating normally.
Posted Sep 13, 2019 - 12:21 PDT
Monitoring
All services are operating normally. Our team will continue to monitor.
Posted Sep 13, 2019 - 11:19 PDT
Update
We continue to experience problems creating support tickets through our Customer Support Center. Our engineers are working with our partners to resolve the issue.
Posted Sep 13, 2019 - 11:02 PDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 13, 2019 - 09:58 PDT
Identified
We are experiencing problems creating support tickets through our Customer Support Center. Our engineers are working with our partners to resolve the issue.
Posted Sep 13, 2019 - 09:54 PDT
This incident affected: TWILIO PLATFORM (Console, Customer Support Center).