Customers Not Billed For Using Verify WhatsApp Channel

Incident Report for Twilio

Resolved

Between October 25th at 18:41 UTC and December 14th 20:15:49 UTC, some customers using the Verify WhatsApp channel for Verifications may not have been properly billed for October, November, and December. This issue has been mitigated and affected customers will be notified and billed properly.

Posted Dec 14, 2023 - 13:19 PST