SMS Delivery Report Delays To The Philippines Over Philippine Local Longcode

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Feb 13, 2020 - 00:54 PST

Update

We are continuing to work with our Carrier Partner to resolve. We will update when we have new information to provide.

Posted Feb 12, 2020 - 21:55 PST

Investigating

We are experiencing delays in receiving delivery reports for messages submitted with Twilio Philippine local long code to Philippine handsets. We are working with our carrier partners to resolve the issue and would provide further updates as soon as they become available.

Posted Feb 12, 2020 - 20:01 PST

This incident affected: CARRIER NETWORK (SMS, APAC).