On Call Engineers are Investigating an Issue With Bundle Creation

Incident Report for Twilio

Resolved

We have fully investigated the bundle creation issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Sep 27, 2024 - 09:35 PDT

Investigating

Our monitoring systems have detected a potential issue with selecting a country when creating a bundle. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 27, 2024 - 09:03 PDT

This incident affected: TWILIO PLATFORM (Trust Hub).