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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
Auto-Recharge Triggering Incorrectly
Incident
Report for Twilio
Resolved
We continue facing an issue with Auto-Recharge triggering firing incorrectly, starting June 13th and are continuing to work to deploy a fix. Taking into consideration the impact of this incident, we are closing this incident post and will reach the impacted customers individually for further follow-ups.
Update
Our engineers have identified the issue Auto-Recharge triggers firing incorrectly, starting June 13th and are continuing to work to deploy a fix. As our engineers are continue to monitor the logs, we will provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue Auto-Recharge triggers firing incorrectly, starting June 13th and are working to deploy a fix. As our engineers are still monitoring the logs, we will provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue Auto-Recharge triggers firing incorrectly, starting June 13th and are working to deploy a fix. As our engineers are still monitoring the logs, we will provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue Auto-Recharge triggers firing incorrectly, starting June 13th and are working to deploy a fix. As our engineers are still monitoring the logs, we will provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue Auto-Recharge triggers firing incorrectly, starting June 13th and are working to deploy a fix. As our engineers are still monitoring the logs, we will provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue Auto-Recharge triggers firing incorrectly, starting June 13th and are working to deploy a fix. As our engineers are still monitoring the logs, we will provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue Auto-Recharge triggers firing incorrectly, starting June 13th and are working to deploy a fix. As our engineers are still monitoring the logs, we will provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue Auto-Recharge triggers firing incorrectly, starting June 13th and are working to deploy a fix. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue Auto-Recharge triggers firing incorrectly, starting June 13th and are working to deploy a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We continue experiencing Auto-Recharge triggers firing incorrectly, starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing Auto-Recharge triggers firing incorrectly, starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing Auto-Recharge triggers firing incorrectly, starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing Auto-Recharge triggers firing incorrectly, starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing Auto-Recharge triggers firing incorrectly, starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing Auto-Recharge triggers firing incorrectly, starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue experiencing Auto-Recharge triggers firing incorrectly, starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We are still still experiencing Auto-Recharge triggers firing incorrectly starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still still experiencing Auto-Recharge triggers firing incorrectly starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still still experiencing Auto-Recharge triggers firing incorrectly starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
Our monitoring systems detected an issue with Auto-Recharge triggers firing incorrectly starting June 13th. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: TWILIO PLATFORM (Billing).