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Issues related to Twilio’s Software
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      SMS Delivery Report Delays to Multiple Network in Brazil Over a Subset of Short Code
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil over a subset of Short Code. This incident has been resolved.
      Posted Nov 21, 2024 - 15:20 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Multiple Network in Brazil over a subset of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 21, 2024 - 13:33 PST
      Update
      We continue to experience SMS delivery report delays when sending messages to Multiple Network in Brazil over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 21, 2024 - 06:07 PST
      Update
      We continue to experience SMS delivery report delays when sending messages to Claro Network in Brazil over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 21, 2024 - 02:08 PST
      Update
      We continue to experience SMS delivery report delays when sending messages to Claro Network in Brazil over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 21, 2024 - 00:06 PST
      Update
      We are experiencing SMS delivery report delays when sending messages to Claro Network in Brazil over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 20, 2024 - 23:08 PST
      Investigating
      We are experiencing SMS delivery report delays when sending messages to Claro Network in Brazil over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 20, 2024 - 23:07 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).