SMS Delivery Delays to U Mobile Network in Malaysia

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to U Mobile Network in Malaysia.. This incident has been resolved.

Posted Jul 25, 2025 - 18:11 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to U Mobile Network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 25, 2025 - 16:15 PDT

Update

We continue to experiencing SMS delivery delays when sending messages to U Mobile Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 25, 2025 - 15:54 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to U Mobile Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 25, 2025 - 14:53 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).