SMS Long Code delivery notification delays for US Verizon

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jul 31, 2019 - 22:23 PDT

Update

We have seen a recovery in delivery notification for US Verizon. We will continue to monitor and provide an update when we have confirmed the issue is fully resolved.

Posted Jul 31, 2019 - 22:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 31, 2019 - 21:55 PDT

Investigating

We have detected an issue in delivery notification delays when sending SMS from Twilio Long Codes to US Verizon handsets. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.

Posted Jul 31, 2019 - 19:05 PDT