Inbound SMS Delivery Delay To A Subset Of Phone Numbers In Chile

Incident Report for Twilio

Resolved

We are no longer experiencing inbound SMS delivery delays when sending messages to a subset of phone numbers In Chile. This incident has been resolved.

Posted Mar 17, 2022 - 03:35 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to a subset of phone numbers In Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 17, 2022 - 01:40 PDT

Update

We are continuing to experience Inbound SMS delivery delay to a subset of phone numbers In Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 16, 2022 - 23:50 PDT

Update

We are experiencing Inbound SMS Delivery Delay To A Subset Of Phone Numbers In Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 16, 2022 - 22:50 PDT

Investigating

Our monitoring systems have detected a potential issue with Inbound SMS Delivery Delay To A Subset Of Phone Numbers In Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 16, 2022 - 22:43 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).