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Duplicate SMS Messages Sent To US/CA Numbers
Incident
Report for Twilio
Resolved
During a 3 hour window, from 2019-11-07 01:00 PST to 2019-11-07 04:00 PST, a small portion of SMS messages from Twilio Longcodes from February were re-sent to customers in US and Canada due to a Twilio carrier partner network issues. These re-sent messages will not show up in Twilio logs as they did not get reprocessed by Twilio.
This incident affected: CARRIER NETWORK (SMS Long Code, North America).
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