Voice Quality Issues to a Subset of Twilio Taiwan Numbers

Incident Report for Twilio

Resolved

Voice quality issues has been resolved and Twilio Taiwan numbers are operating normally at this time.

Posted Sep 19, 2024 - 10:39 PDT

Update

We continue observing voice quality issues with a subset of Twilio Taiwan numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hour or as soon as more information becomes available.

Posted Sep 19, 2024 - 08:31 PDT

Update

We continue observing voice quality issues with a subset of Twilio Taiwan numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hour or as soon as more information becomes available.

Posted Sep 19, 2024 - 04:14 PDT

Update

We continue observing voice quality issues with a subset of Twilio Taiwan numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Sep 19, 2024 - 02:14 PDT

Investigating

We are observing voice quality issues with a subset of Twilio Taiwan numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 19, 2024 - 01:14 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).