SMS Delivery Delays and Failures to U Mobile in Malaysia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to U Mobile in Malaysia. This incident has been resolved.

Posted Aug 24, 2025 - 09:24 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to U Mobile in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 24, 2025 - 07:32 PDT

Update

We are continuing to experience SMS delivery delays and failures when sending messages to U Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available

Posted Aug 24, 2025 - 01:55 PDT

Update

We are continuing to experience SMS delivery delays and failures when sending messages to U Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Aug 23, 2025 - 10:09 PDT

Update

We are continuing to experience SMS delivery delays and failures when sending messages to U Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 23, 2025 - 02:01 PDT

Update

We are continuing to experience SMS delivery delays and failures when sending messages to U Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 22, 2025 - 22:04 PDT

Update

We are continuing to experience SMS delivery delays and failures when sending messages to U Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 22, 2025 - 20:11 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to U Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 22, 2025 - 19:18 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).