SMS Delivery Delays to India Airtel network over Pre-registered Sender IDs

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to India Airtel network over Pre-registered Sender IDs. This incident has been resolved.

Posted Jun 08, 2022 - 07:32 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the India Airtel network over Pre-registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 08, 2022 - 05:44 PDT

Investigating

We see that the service is unstable when sending messages to the India Airtel network over Pre-registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Jun 08, 2022 - 04:09 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to India Airtel network over Pre-registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 08, 2022 - 02:13 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to India Airtel network (404-10) over Pre-registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 08, 2022 - 01:13 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).