Outbound SMS Delays to Cell C, South Africa

Incident Report for Twilio

Resolved

All systems are operating normally at this time.

Posted Dec 01, 2018 - 02:30 PST

Investigating

We are observing SMS Delivery degradation to the Cell C network in South Africa. Customers may experience delivery delays when sending to this network. Our engineering teams are actively working with our carrier partner to resolve the issue. We will provide an update as soon as possible.

Posted Dec 01, 2018 - 01:10 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).