Delays in Voice Insights Events and Metrics for SDKs

Incident Report for Twilio

Resolved

Twilio Voice Insights events and metrics for SDKs were degraded for about 2 hours between 2:00 AM and 4:08 AM Pacific Time on 10/13/2023. During this period of time customers may have experienced call summaries for client calls without details, such as browser info, client names etc.

Posted Oct 13, 2023 - 10:53 PDT