Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Delays in Transcription Callbacks From VoiceBase
Incident
Report for Twilio
Resolved
Delays in voice transcriptions has been resolved and Voice Base is operating normally at this time.
Monitoring
Recording transcriptions from Voice Base are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to investigate delays in voice transcriptions. Customers might see delayed voice transcriptions. We expect to provide another update in 4 hours or as soon as more information becomes available
Update
We continue to investigate delays in voice transcriptions. Customers might see delayed voice transcriptions. We expect to provide another update in 2 hours or as soon as more information becomes available
Update
We are investigating delays in voice transcriptions. Customers might see delayed voice transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available
Investigating
Our monitoring systems have detected a potential issue with delays in transcription callbacks from VoiceBase. Customers may see delayed transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE (Recording Transcriptions).