Call Quality Problems to MTN Network in Ghana

Incident Report for Twilio

Resolved

The issue affecting call quality to MTN Network in Ghana has been resolved, and the service is functioning normally at this time.

Posted May 28, 2024 - 20:35 PDT

Monitoring

We have started seeing recovery in call quality to MTN Network in Ghana. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 28, 2024 - 18:36 PDT

Update

We continue observing call quality problems to MTN Network in Ghana. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 28, 2024 - 17:59 PDT

Investigating

We are observing call quality problems to MTN Network in Ghana. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 28, 2024 - 15:59 PDT

This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).