Intermittent 502 Response Codes Returned From the Server With Verify Silent Network Auth in Indonesia

Incident Report for Twilio

Resolved

The issue affecting intermittent 502 response codes returned from the server with Verify Silent Network Auth in Indonesia has been resolved, and the service is functioning normally at this time.

Posted Apr 30, 2025 - 22:08 PDT

Monitoring

We have started seeing recovery for intermittent 502 response codes returned from the server with Verify Silent Network Auth in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2hours or as soon as more information becomes available.

Posted Apr 30, 2025 - 20:15 PDT

Update

We are investigating intermittent 502 response codes returned from the server with Verify Silent Network Auth in Indonesia. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 30, 2025 - 18:23 PDT

Update

We are investigating intermittent 502 response codes returned from the server with Verify Silent Network Auth in Indonesia. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 30, 2025 - 17:23 PDT

Investigating

We've become aware of a potential issue with the API responses in Indonesia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 30, 2025 - 17:15 PDT

This incident affected: ACCOUNT SECURITY (Verify).