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        Conversations Classic Customers Can Experience Issues With Delivery Receipts Functionality

        Incident Report for Twilio

        Resolved

        Issue with Conversations Classic has been resolved and delivery receipts functionality is operating normally at this time.
        Posted May 11, 2026 - 09:26 PDT

        Monitoring

        Conversations Classic is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted May 11, 2026 - 08:54 PDT

        Update

        We are continuing to work on a fix for this issue.
        Posted May 11, 2026 - 08:42 PDT

        Identified

        Our engineers have identified the issue with Conversations Classic and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 11, 2026 - 08:17 PDT
        This incident affected: PROGRAMMABLE MESSAGING (Conversations).
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