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        Delivery report delay to A1 network in Serbia via a subset of Alphanumeric sender ID's

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays when sending to A1 Network in Serbia. This incident has been resolved.
        Posted Apr 14, 2025 - 23:39 PDT

        Update

        We are continuing to observe a recovery in delivery report delays when sending to A1 Network in Serbia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 14, 2025 - 21:39 PDT

        Monitoring

        We are observing recovery in delivery report delays when sending to A1 Network in Serbia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 14, 2025 - 19:39 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to A1 Network in Serbia Vi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 14, 2025 - 17:39 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to A1 Network in Serbia Vi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 14, 2025 - 16:32 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).