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        Elevated HTTP 500 Errors for Twilio APIs

        Incident Report for Twilio

        Resolved

        Twilio APIs were degraded for 10 minutes between 17:35 and 17:45 UTC on 09/30/2024. During this period of time customers may have experienced HTTP 5XX errors on various APIs.
        Posted Sep 30, 2024 - 11:09 PDT

        Investigating

        Our engineers are currently investigating the customer impact of a retroactive issue affecting multiple Twilio APIs. We will follow up and provide customer impact details within 2 hours.
        Posted Sep 30, 2024 - 10:49 PDT
        This incident affected: FLEX (TaskRouter, Flex Programmable Voice), TWILIO PLATFORM (Other), and PROGRAMMABLE MESSAGING (SMS).
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