SMS Delivery Failure to AT&T Network in Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to AT&T Network in Mexico. This incident has been resolved.

Posted Aug 10, 2024 - 06:26 PDT

Update

We are observing successful SMS delivery to AT&T Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 10, 2024 - 05:32 PDT

Monitoring

We are observing successful SMS delivery to AT&T Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 10, 2024 - 03:56 PDT

Update

We are still experiencing SMS delivery failures to AT&T Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 10, 2024 - 01:52 PDT

Investigating

We are experiencing SMS delivery failures to AT&T Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 10, 2024 - 01:03 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).