MMS Delivery Delays to Multiple Networks From a Subset of Short Codes in US

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to Multiple Networks From a Subset of Short Codes in US. This incident has been resolved.

Posted Aug 25, 2024 - 02:04 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to Multiple Networks From a Subset of Short Codes in US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 25, 2024 - 00:17 PDT

Update

We are still experiencing MMS delivery delays when sending messages to Multiple Networks From a Subset of Short Codes in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 24, 2024 - 17:50 PDT

Update

We are still experiencing MMS delivery delays when sending messages to Multiple Networks From a Subset of Short Codes in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 24, 2024 - 14:11 PDT

Update

We are experiencing MMS delivery delays when sending messages to Multiple Networks From a Subset of Short Codes in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 24, 2024 - 12:21 PDT

Investigating

We are experiencing MMS delivery delays when sending messages to Multiple Networks From a Subset of Short Codes in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 24, 2024 - 11:20 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).