SMS Delivery Delay to Entel Chile

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Entel Chile. This incident has been resolved.

Posted Jul 07, 2021 - 20:55 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Entel Chile for the past 1 hour. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 07, 2021 - 19:00 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Entel Chile for the past 1 hour. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 07, 2021 - 18:31 PDT

Update

We continue to experience SMS delivery delays when sending messages to Entel Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 07, 2021 - 16:55 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Entel Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 07, 2021 - 15:56 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).