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        SMS Delivery Report Delays to Al Madar Network in Libya

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays when sending to Al Madar network in Libya. This incident has been resolved.
        Posted May 07, 2024 - 06:50 PDT

        Monitoring

        We are observing recovery in delivery report delays when sending to Al Madar network in Libya. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 07, 2024 - 04:56 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to Al Madar network in Libya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted May 06, 2024 - 21:40 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to Al Madar network in Libya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 Hours or as soon as more information becomes available.
        Posted May 06, 2024 - 17:40 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to Al Madar network in Libya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 Hours or as soon as more information becomes available.
        Posted May 06, 2024 - 15:24 PDT

        Update

        We are experiencing delays in receiving message delivery reports when sending to Al Madar network in Libya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
        Posted May 06, 2024 - 14:23 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery report delays to Al Madar network in Libya. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 06, 2024 - 14:12 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).