SMS Delivery Delays to C-spire Network in US via Short Codes and Toll-Free

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending messages to C-Spire network in the US via short codes and toll-free. This incident has been resolved.

Posted Dec 03, 2024 - 06:00 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to C-Spire network in the US via short codes and toll-free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 03, 2024 - 04:02 PST

Update

We are experiencing SMS delivery delays when sending messages to C-Spire network in the US via short codes and toll-free. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 03, 2024 - 02:34 PST

Update

We are experiencing SMS delivery delays when sending messages to C-Spire network in the US via short codes and toll-free. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 03, 2024 - 00:37 PST

Investigating

We are experiencing SMS delivery delays when sending messages to C-spire network in US via Short Codes and Toll-Free. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 02, 2024 - 23:47 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).