We are no longer experiencing inbound message delays to a subset of phone numbers in Chile. This incident has been resolved.
Posted Nov 10, 2022 - 06:32 PST
Update
We continue to observe recovery for the issue causing message delays to a Subset of Phone Numbers in Chile. Customers may experience latency in receiving SMS messages from various mobile networks in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 10, 2022 - 04:31 PST
Update
We continue to observe recovery for the issue causing message delays to a Subset of Phone Numbers in Chile. Customers may experience latency in receiving SMS messages from various mobile networks in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 10, 2022 - 02:46 PST
Update
We continue to observe recovery for the issue causing message delays to a Subset of Phone Numbers in Chile. Customers may experience latency in receiving SMS messages from various mobile networks in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 10, 2022 - 01:04 PST
Update
We continue to observe recovery for the issue causing message delays to a Subset of Phone Numbers in Chile. Customers may experience latency in receiving SMS messages from various mobile networks in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 09, 2022 - 23:11 PST
Update
We continue to see recovery for the issue causing message delays to a Subset of Phone Numbers in Chile. Customers may experience latency in receiving SMS messages from various mobile networks in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 09, 2022 - 21:11 PST
Monitoring
We have started seeing recovery for the issue causing message delays to a Subset of Phone Numbers in Chile. Customers may experience latency in receiving SMS messages from various mobile networks in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 09, 2022 - 19:11 PST
Identified
The issue causing message delays to Inbound Message Delivery Delays to a Subset of Phone Numbers in Chile. Customers may experience latency in receiving SMS messages from various mobile networks in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Posted Nov 09, 2022 - 18:11 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).