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        Short code message delivery delays toward T-Mobile

        Incident Report for Twilio

        Resolved

        This issue has been resolved. All systems are operating normally.
        Posted Jan 06, 2017 - 17:22 PST

        Monitoring

        We are no longer seeing delays with T-Mobile. We will continue to monitor to ensure no further disruption.
        Posted Jan 06, 2017 - 16:04 PST

        Update

        We are continuing to work with T-Mobile around the delays in short code message delivery.
        Posted Jan 06, 2017 - 14:26 PST

        Identified

        The issue has been identified and a fix is being implemented.
        Posted Jan 06, 2017 - 12:23 PST

        Investigating

        We are experiencing delays of up to 15 minutes on a subset of short codes with the T-Mobile network.
        Posted Jan 06, 2017 - 11:24 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (SMS).