SMS Delivery Delays to the MTN Network in Nigeria

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to to MTN Network in Nigeria. This incident has been resolved.

Posted Apr 05, 2024 - 19:36 PDT

Monitoring

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. A fix has been implemented and our engineer's are now monitoring the results.

Posted Apr 05, 2024 - 18:10 PDT

Update

We are continuing to investigate the issue causing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 05, 2024 - 16:17 PDT

Update

We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 05, 2024 - 15:20 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays to MTN Network in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 05, 2024 - 15:15 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).