SMS Delivery Report Delays For Messages Sent From Twilio To Ncell Nepal

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving delivery reports for messages sent from Twilio to the Ncell network in Nepal. This incident has been resolved.

Posted Feb 24, 2020 - 12:17 PST

Update

Our engineers are still working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Feb 24, 2020 - 12:06 PST

Update

Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Feb 24, 2020 - 09:08 PST

Update

We are still working on the investigation of this case with our partner carriers in the country, we will share more information as soon as they become available.

Posted Feb 24, 2020 - 04:36 PST

Update

Our team is still working on investigating this issue with the underlying carrier, we will provide more updates as soon as they are available.

Posted Feb 24, 2020 - 03:21 PST

Update

We are experiencing delays in receiving delivery reports for messages sent from Twilio to the Ncell network in Nepal. We are working with our carrier partners to resolve the issue and will provide further updates as soon as they become available.

Posted Feb 24, 2020 - 00:08 PST

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 23, 2020 - 23:57 PST

This incident affected: CARRIER NETWORK (SMS, APAC).