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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Safaricom Network in Kenya
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays to Safaricom network in Kenya. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays to Safaricom network in Kenya. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays to Safaricom network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays to Safaricom network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays to Safaricom network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue SMS delivery delays to Safaricom network in Kenya. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).