Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Calls Failing to a Subset of Alessandria, Italy Numbers
Incident
Report for Twilio
Resolved
The issue affecting inbound calls to a subset of Twilio Italian (in the area of Alessandria) numbers has been resolved, and the service is functioning normally at this time.
Update
We continue to observe recovery of call failures to a subset of Twilio Italian (in the area of Alessandria) numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to observe recovery of call failures to a subset of Twilio Italian (in the area of Alessandria) numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery of call failures to a subset of Twilio Italian (in the area of Alessandria) numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are investigating a potential call failure issue to Twilio Italy (in the area of Alessandria) numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).