Inbound SMS Failures to US Long Code numbers

Incident Report for Twilio

Resolved

The issue affecting inbound message failures to U.S. long code Twilio Phone Numbers has been resolved, and the service is functioning normally at this time.

Posted Sep 13, 2021 - 06:57 PDT

Monitoring

We are observing recovery in inbound SMS failures to US long code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 13, 2021 - 05:11 PDT

Investigating

We are experiencing Inbound SMS Failures to US Long Code numbers. We are working with our carrier partners to resolve this issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Posted Sep 13, 2021 - 04:11 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).