We are no longer experiencing SMS delivery delays when sending messages to T-Mobile US devices via short codes and Toll-Free numbers. This incident has been resolved.
Posted Jan 27, 2021 - 08:42 PST
Monitoring
We are observing successful SMS delivery when sending messages via Short Codes and Toll-Free numbers to T-Mobile US devices. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 27, 2021 - 08:20 PST
Investigating
We are experiencing SMS delivery delays when sending messages to T-Mobile US devices via short codes and Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 27, 2021 - 07:25 PST
This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).