SMS Delivery Delays and Failures to & from Multiple Networks in Canada

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delay and failures to & from Multiple Networks in Canada. This incident has been resolved.

Posted Mar 05, 2025 - 20:33 PST

Monitoring

We are observing successful SMS delivery delay and failures to & from Multiple Networks in Canada. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 05, 2025 - 19:32 PST

Investigating

We are experiencing SMS delivery delay and failures to & from Multiple Networks in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 05, 2025 - 19:01 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America).