Elevated HTTP 500 errors returned and increased API latency on Programmable Video Rooms Resource

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Mar 25, 2020 - 17:13 PDT

Monitoring

We are seeing recovery on our Programmable Video Rooms APIs. Our engineers will continue to monitor the situation.

Posted Mar 25, 2020 - 12:27 PDT

Update

We are experiencing elevated HTTP 500 responses and increased API latency on Programmable Video Rooms APIs. Our engineers are working to resolve the issue. We will provide an update as soon as we have additional information.

Posted Mar 25, 2020 - 10:49 PDT

Investigating

Our monitoring systems have detected a potential issue with our Programmable Video Rooms endpoint. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 25, 2020 - 10:42 PDT

This incident affected: PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms).