The 2G and 3G connectivity issue impacting devices using Super SIM has been resolved and Super SIM is operating normally at this time.
Posted Sep 16, 2020 - 00:16 PDT
Monitoring
Devices using Super SIM in connecting with 2G and 3G are now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
Posted Sep 15, 2020 - 22:11 PDT
Update
Our monitoring systems have triggered an investigation into potential issues connecting on 2G or 3G radio access technologies. Our engineering team has been alerted and is actively investigating. We will update you in 1 hour or as soon as we have more information.
Posted Sep 15, 2020 - 21:51 PDT
Update
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 15, 2020 - 21:43 PDT
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
