Delays and Errors for Outbound SMS Messages

Incident Report for Twilio

Resolved

The issue causing delays and errors for outbound SMS messages has been resolved and the service is operating normally at this time.

Posted Nov 11, 2022 - 06:47 PST

Monitoring

We have started seeing recovery for the issue causing delays and errors for outbound SMS messages. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Nov 11, 2022 - 05:55 PST

Investigating

Our monitoring systems have detected a potential issue with delays and errors for outbound SMS messages. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 11, 2022 - 05:17 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).