Customers Unable to Access Regional API Keys

Incident Report for Twilio

Resolved

The issue preventing customers from rotating auth tokens and accessing API keys has been resolved and the Australia and Ireland regions are operating normally at this time.

Posted Mar 16, 2023 - 14:47 PDT

Update

Our engineers are investigating issues with customers being unable to rotate their auth tokens and access their API keys for the Australia and Ireland regions. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 16, 2023 - 13:19 PDT

Investigating

We've become aware of a potential issue with accessing regional API keys. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 16, 2023 - 12:59 PDT